Smart WhatsApp agent
About the service
Kindway’s agent adds a layer on top of your existing service: it replies instantly 24/7, explains clearly, and captures the important details.
• Self-serve AI agent: create it yourself with no technical knowledge, upload relevant info, set tone and messaging, and go live fast.
• Fully custom agent: we build an advanced agent connected to your systems (memory, knowledge base, and more) tailored to your team and customers.
Want a smart WhatsApp agent for your business?
Start self-serve or leave your details and we’ll get back to you!
Fully customized agent
Leave your details and we’ll get back to you to scope and set up a WhatsApp AI agent tailored to your business.
Benefits
Choose the right track
Go self-serve or let us do it for you - either way you get an excellent agent.
Save time & headcount
Available 24/7, answers repetitive questions, and reduces load on sales/support.
Full control
Clear handoff policy, cooldowns and standard messages for a tight experience.
FAQ
What’s the difference between self-serve and custom
Self-serve fits a simpler agent for first-response and FAQs. Custom includes deeper agent communication, integrations, and advanced decision logic, that we perfectly tailor for you.
How fast can we go live?
Self-serve can be live the same day. Custom depends on integrations and complexity - usually several days to a few weeks.
What about privacy and security?
We minimize personal data, encrypt where applicable, and can support policies like automatic deletion or anonymization based on sensitivity.